Harbour Support Desk
Support Triage
simpleconfidence high — a separate axis from tier; low confidence never auto-decidesHarbour Support Desk›Customer Supportdeclared · declared by customer›Support Triagewf-hb107e2read throughGVHarbour Logshb-support-prod
Where this came from
Every figure below is only as trustworthy as the account it was read through
- Application
- Customer Support
- identified by declared · declared by customer
- Project
- Harbour Support Desk
- Harbour Bank
- Fingerprint
- wf-hb107e2
- declared by the customer
Read through 1 account
Cost
30-day spend
$900
LOGGEDOn recommended path
$525
MODELLEDShare of attributed spend
12%
Current → recommended (diffed against production)
In production today
gemini-2.5-pro
reasoning medium · cap 4,096
Recommended
gemini-2.5-flash-lite
reasoning off · cap 512
- Δ model: gemini-2.5-pro → gemini-2.5-flash-lite
- Δ reasoning: medium → off
Replay evidence
No measured evidence for this workload.
Replay was not run here, so every quality and cost figure above is modelled or assumed — and labelled as such. This is the common case, not an error.
cannot say — session identifiers do not exist in this log source